Frequently Asked Questions
The following FAQ's are ones that have been asked directly to SB Mobile, and the answers have been give to them by SB Mobile.
Is SelfBank Mobile a MLM?
No! We are a P2P Social M-Commerce company that provides services to both consumers and businesses. We do have an affiliate program that account holders are welcome to participate in. Affiliate programs are common online like iTunes and Ebay have. We do though welcome creditable MLM companies to use our product and services that have been in business for longer than 2 years.
Is SelfBank Mobile International ?
We are planning our official launch to be in the first quarter of 2009 (in Progress). We are committed to launching in Canada first and then the USA and other Countries in the rest of the world, in order of amount of pre-registered Users and Merchants in each Country. During the BETA LIVE phase starting in the first quarter of 2009, we are planning to do Beta testing with selected pre-registered Users and Merchants and slowly expanding globally throughout 2009-2010.
What if I lose my mobile phone?
No worries, without knowing your PIN, no one can use your phone to access your SelfBank Mobile account. Also, if you have informed your service provider to disable your connection, this will automatically ensure that your mobile can't be used for transacting. But you should inform SelfBank Mobile immediately so that we can have your account blocked for further security.
More FAQ's to follow shortly
Technical FAQ's
What is SelfBank Mobile?
Simply put, SelfBank Mobile is P2P Mobile Commerce in the palm of your hand! It is the world's first banking and payment system that is truly personal and social and allows you to access all your funds centrally from your mobile phone. All you need to do is deposit money into it. This can be done online or directly from your phone by linking your SelfBank Mobile account to your any of your existing bank account or credit/debit card and/or at any participating SelfBank Merchants that act as loading zones, thereby giving you the amazing convenience and security of paying anywhere, anytime. All payments are authorized by you with a secure 4-digit PIN thereby ensuring complete control and security.
How long does it take to do a SelfBank Mobile transaction?
Seconds. Once the transaction is initiated, you will receive an sms instantly asking for payment confirmation with your PIN. On replying SelfBank Mobile will process the payment instantly and within 8-10 seconds give you a confirmation. During BETA phase, transactions may take longer depending what region you are located in.
